Field help

BuckLock Support

Get the best results from BuckLock with a stable mount, a clear camera view, and enough available storage for video.

Recording

Allow Camera, Microphone, and Photos permissions when prompted. If a recording does not save, confirm that your iPhone has available storage and Photos access is enabled.

Best setup

Mount the phone securely in landscape orientation. Frame the full shooting area and avoid branches or fabric moving close to the lens.

Detection

Good light and a clear view help detection. Distance, heavy brush, low light, and partial obstruction may affect results.

Zoom

Use only as much zoom as the setup needs. A wider field of view makes it easier to keep approaching deer in frame.

Need more help?

Email BuckLock Support at [email protected]. Please include your iPhone model, iOS version, and a short description of the issue so we can help faster.